Q
Can you accept OEM or ODM?
Yes, OEM and ODM are welcome. We are fully capable of customizing any design, shape, and size according to the specific requirements of our customers.
Q
What is your minimum order quantity (MOQ)?
Usually, the MOQ for products in stock is one carton. For customized products or those currently out of stock, the minimum order quantity starts from 1000+ units.
Q
Can you send free samples?
Yes, we can provide free samples. You only need to cover the corresponding express delivery fees.
Q
How long is the delivery time for samples?
For existing stock samples, it takes about 3 working days. For custom design samples, it takes approximately 7 working days, depending on whether a new printing screen or tooling is required.
Q
How long is the production lead time?
The minimum order quantity typically takes 10-15 days. We have a large production capacity to ensure fast delivery even for larger quantities.
Q
How do we process the payment?
We accept bank transfers, secure online payments, credit cards, and other major payment methods.